LensCrafters Reviews
LensCrafters Customer Reviews (6)
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LensCrafters Customer’s Q&A
LensCrafters Features and Benefits
Key features and benefits of LensCrafters.com include:
Wide Selection of Eyewear
- Offers a vast array of prescription eyeglasses, sunglasses, and contact lenses.
- Features designer brands such as Ray-Ban, Oakley, and Armani.
Customization Options
- Provides various lens options, including single vision, bifocals, progressive lenses, and light-responsive lenses.
- Customizable coatings available, such as blue light filtering and anti-reflective coatings.
Virtual Tools
- Includes a virtual try-on feature to help customers visualize how frames will look before purchasing.
Satisfaction Guarantee
- All prescription eyewear comes with a 30-day happiness guarantee, allowing returns if not satisfied.
Protection Plans
- Offers an optional protection plan that covers damage and scratches for a full year.
Insurance and Payment Options
- Accepts various forms of payment, including HSA/FSA accounts and vision insurance, making it easier to manage costs.
Promotions and Discounts
- Regular promotions such as 50% off lenses with frame purchases and discounts on contact lens supplies.
LensCrafters Pricing
Pricing on LensCrafters.com varies based on several factors, including the type of eyewear and additional features. Key points include:
Frames
- Prices for frames start at approximately $70 and can exceed $500 for designer brands.
Lenses
- The cost of lenses is added to the frame price, with various options impacting the total:
- Anti-reflective
- Blue light filtering
- Transitions
- Polarized
- Progressive lenses
Package Deals
- Complete pairs (frame + lenses) start at:
- $99 for single vision lenses.
- $199 for premium progressive lenses.
Discounts and Offers
- Regular promotions may include 50% off lenses with frame purchases and discounts on contact lens supplies, such as up to $150 off an annual supply.
Insurance
- LensCrafters accepts many vision insurance plans, which can help offset costs, making eyewear more affordable.
Payment Method
The payment methods accepted on LensCrafters.com include:
Major Credit and Debit Cards
- Visa, MasterCard, American Express, and Discover are accepted for online and in-store purchases.
Buy Now, Pay Later Options
- Afterpay: Allows customers to split purchases into four interest-free installments paid over six weeks.
- Affirm: Offers the option to pay in four biweekly payments or monthly installments, with rates from 0% to 36% APR based on eligibility.
- Klarna: Provides flexible payment plans, allowing payments in four interest-free installments or longer-term monthly options.
Digital Wallets
- Apple Pay: A quick and secure payment method available for both online and in-store purchases.
- PayPal: Offers a fast checkout option for online transactions.
Insurance and Flexible Spending Accounts
- Customers can use vision insurance, as well as FSA/HSA benefits, to pay for eyewear and eye exams directly online.
LensCrafters Credit Card
- An exclusive credit card option that allows customers to finance purchases with promotional no-interest periods if paid in full within a specified time frame.
LensCrafters FAQs
LensCrafters Return Policy?
The LensCrafters Return Policy includes the following key points:
30-Day Return Window
- Customers can return eyewear within 30 days from the date of purchase or the date of receipt for online orders.
Condition of Items
- Items must be in original condition, unused, and free from any damage, scratches, or breakage.
Return Process for Online Purchases
- Online purchases can only be returned by mail. A return request must be submitted on the LensCrafters website to receive a prepaid return shipping label.
In-Store Returns
- For purchases made in-store, returns can be processed directly at the same location where the item was purchased. A receipt is required for the return.
Refund Processing
- Refunds typically take 7-10 days to process after the returned item is received, credited back to the original payment method.
Exclusions
- The policy does not cover items that have been damaged due to accidental damage, theft, or scratches. Custom prescription eyewear may have different return conditions.
LensCrafters Alternatives
The top 10 alternatives to LensCrafters.com include:
1. FramesDirect.com
- Offers a wide selection of eyewear and competitive prices.
2. Glasses.com
- Known for its extensive range of glasses and promotional discounts.
3. Visionworks.com
- Provides eye exams and a variety of eyewear options, including designer frames.
4. GlassesUSA.com
- Features affordable prices with a large selection and free shipping options.
5. PearleVision.com
- A well-established brand offering comprehensive eye care services and eyewear.
6. EyeBuyDirect.com
- Known for budget-friendly glasses starting at low prices, with a diverse selection.
7. TargetOptical.com
- Offers a combination of affordable eyewear and convenient locations within Target stores.
8. WarbyParker.com
- Popular for its home try-on program and stylish frames at reasonable prices.
9. AmericasBest.com
- Known for value deals, particularly on multi-pair purchases.
10. ZenniOptical.com
- Offers extremely low-cost frames with a wide variety of styles available online.
How To Open A LensCrafters Account?
To open an account on LensCrafters.com, follow these steps:
Create an Account
- Visit the LensCrafters website.
- Look for the "Sign In" or "Create Account" option, typically located at the top right corner of the homepage.
- Choose to create a new account using your email address, or log in with your Facebook or Instagram account.
Fill in Required Information
- Provide the necessary details, which may include:
- Name
- Email Address
- Password
- Any other required personal information.
Agree to Terms
- Review and agree to the terms and conditions if prompted.
Verification
- Check your email for a verification link from LensCrafters and click on it to confirm your account.
Once these steps are completed, the account will be set up, allowing access to features like viewing prescription and purchase history.
Does LensCrafters sell sunglasses with prescriptions?
What are LensCrafters' payment methods?
What are LensCrafters' shipping rates?
Can I cancel LensCrafters' orders?
How long does LensCrafters process their orders?
Lenscrafters.com Return Policy?
LensCrafters has a comprehensive return policy. Customers may return eligible purchases to any LensCrafters retail location within 30 days of receiving their order for eyeglasses, lenses and/or contact lenses for a full refund or exchange. Prescription sunglasses, non-prescription sunglasses and other accessories can be returned within 90 days of receiving the order. If a customer is past the standard 30-day window for eyeglasses, lenses, and contact lenses but within 90 days of receiving the order, LensCrafters will gladly provide a one-time exchange or credit of equal value for future use at LensCrafters. A receipt or online order information is required for any return or exchange.
As for the shipping policy, LensCrafters offers different shipping options catered to customer needs. Green shipping is free (up to 7 days), Ground shipping is free (3-5 days) and Express is $9.99. The shipping time begins after the order has been processed and manufactured. If a customer has any questions about shipping, they can call customer care at 1-877-7-LENSCRAFTERS or 1-877-753-6727. Return postage costs are the responsibility of the customer in most cases when shipping an item back. LensCrafters is not responsible for lost packages.
About Lenscrafters.com Popular Products and Services?
LensCrafters is a well-known provider of prescription eyewear and contact lenses. The company offers a wide range of products, including eyeglasses, sunglasses, and contacts. Customers can choose from a variety of styles, shapes, and colors to suit their personal style.
LensCrafters also offers a Designer Sale where customers can get up to 60% off on a complete pair (frame + lenses). They also have a Lenny Kravitz x Ray-Ban Reverse Collection, which features iconic styles with an unexpected twist.
In addition to eyewear, LensCrafters provides eye exam services for customers and their families. They also offer a Vision Guide and expert advice to help customers understand more about eye health and eyewear.
LensCrafters is also committed to sustainability, offering a carbon-neutral shipping option through Responsible Shipping. This initiative offsets any emissions created during ground transport through climate protection projects such as reforestation, renewable energy, waste disposal, wind power, and more.
Among the best sellers on LensCrafters are the Ray-Ban RB5154 Clubmaster, Michael Kors MK4058 Caracas, Oakley OX8139 Hstn, Ray-Ban RB4340 Wayfarer Ease, and Burberry BE2340 Bolton. These popular frames come in a variety of colors and styles to suit different tastes and preferences.
In terms of contact lenses, LensCrafters stocks 20 different brands, including its own label and popular brands such as Acuvue, Dailies, and Proclear. They offer single vision, toric, multifocal, and colored lenses to cater to a wide range of customer requirements.
Please note that the availability of products and services may vary, so it's always a good idea to check the LensCrafters website for the most up-to-date information.
About Lenscrafters.com Payment Method?
Lenscrafters.com offers a variety of payment methods for a safe and seamless shopping experience. They guarantee every transaction is 100% secure. They accept Apple Pay for an easy and secure way to pay online using your Apple ID. They also offer buy now, pay later options. You can choose Affirm, Afterpay or Klarna as your payment method during checkout to split your payment into biweekly installments or monthly payments.
With Affirm, you can split your purchase into 4 convenient payments every 2 weeks. Rates range from 0% – 36% APR. Payment options through Affirm are subject to an eligibility check.
Klarna allows you to split your purchase into 4 interest-free installments, paid every 2 weeks.
With Afterpay, you can split your purchase into 4 convenient installments, or in monthly payments. You can pay in 4 interest-free installments every 2 weeks or you can pay over time with monthly payments over 6 or 12 months.
They also offer a fast checkout with PayPal. If you have vision insurance and FSA/HSA benefits, you can use them to buy prescription eyeglasses, sunglasses, contact lenses and book eye exams. You can either use your FSA or HSA card to pay directly for your purchases online or submit your receipt directly to your FSA or HSA provider for reimbursement after purchase.
About Lenscrafters.com Prices and Cost?
LensCrafters offers a Great Value Package which includes designer frames and quality lenses starting at $99. This package also includes Blue IQ™ Clear Lenses, which filter blue-violet light from natural and artificial sources. Customers can select their favorite frame, add their prescription, and choose the lens brand and thickness. Any treatments can be added as per the customer's preference.
In terms of eye exam costs, LensCrafters provides eyeglasses as well as eye exams. The costs can go as high as $79.95, but the price could be lower with frequent discounts. They also accept most major insurance providers, allowing customers to use their insurance to pay for exams. However, they’ll need to verify the customer's eye and vision insurance eligibility beforehand.
The cost of a new pair of glasses from LensCrafters varies, depending on the customer's prescription needs and choice of frames. Discount and store-brand frames are available, as are designer brands, and prices vary accordingly. Frames range in price from about $70 to over $500.
Please note that these prices can vary depending on location, the type of exam, and if the customer has vision insurance. It's always a good idea to check the latest prices and offers on the LensCrafters website or at a local store.
How can I find a LensCrafters store near me?
To locate a LensCrafters store near you, the LensCrafters Store Locator can be used. This tool requires the input of a City/State or ZIP code. After entering this information, the locator will provide the details of the nearest LensCrafters store. Another option is to visit the LensCrafters locations page which lists all the LensCrafters stores in the United States. It's also possible to use the store locator on the Lenscrafters Store Locator website by entering your ZIP code. This will provide a list of LensCrafters stores near your location. Remember, the availability of services may vary by location. Please contact the store directly for more specific information. Hope this helps! If you need more assistance, feel free to ask.
What are the most popular frames at LensCrafters?
The most popular frames at LensCrafters include a diverse range of styles and colors, from timeless full-rim frames to daring rimless designs and contemporary models. Top sellers include acclaimed brands like Ray-Ban, Gucci, Burberry, and Vogue. Some of the specific popular frames are Ray-Ban RB5154 Clubmaster, Michael Kors MK4058 Caracas, Oakley OX8139 Hstn, Burberry BE2340 Bolton, Prada PR 18WV, Ray-Ban RB0316V Mega Clubmaster Optics, Tiffany TF1151, Armani Exchange AX3099U, Prada PR 59ZV, Oakley OX8055 Exchange, Burberry BE2378 Ellis, Michael Kors MK4067U Santa Clara, Prada PR 20ZV, Burberry BE2376 Elizabeth, Armani Exchange AX3077, Versace VE1287, Ray-Ban RB6448 Hexagonal Optics, Ray-Ban RB7066 Optics, Ray-Ban RB6375 Optics, and Oakley OX8156 Holbrook™. Recently, blue light glasses, which help lessen the effects of blue light exposure from digital devices, have also been top-selling prescription eyeglasses. This lens treatment is also popular among those with excellent vision, and demand for non-prescription blue light glasses is growing significantly.