LensCrafters Reviews

LensCrafters has a comprehensive return policy. Customers may return eligible purchases to any LensCrafters retail location within 30 days of receiving their order for eyeglasses, lenses and/or contact lenses for a full refund or exchange. Prescription sunglasses, non-prescription sunglasses and other accessories can be returned within 90 days of receiving the order. If a customer is past the standard 30-day window for eyeglasses, lenses, and contact lenses but within 90 days of receiving the order, LensCrafters will gladly provide a one-time exchange or credit of equal value for future use at LensCrafters. A receipt or online order information is required for any return or exchange.

As for the shipping policy, LensCrafters offers different shipping options catered to customer needs. Green shipping is free (up to 7 days), Ground shipping is free (3-5 days) and Express is $9.99. The shipping time begins after the order has been processed and manufactured. If a customer has any questions about shipping, they can call customer care at 1-877-7-LENSCRAFTERS or 1-877-753-6727. Return postage costs are the responsibility of the customer in most cases when shipping an item back. LensCrafters is not responsible for lost packages.

LensCrafters is a well-known provider of prescription eyewear and contact lenses. The company offers a wide range of products, including eyeglasses, sunglasses, and contacts. Customers can choose from a variety of styles, shapes, and colors to suit their personal style.

LensCrafters also offers a Designer Sale where customers can get up to 60% off on a complete pair (frame + lenses). They also have a Lenny Kravitz x Ray-Ban Reverse Collection, which features iconic styles with an unexpected twist.

In addition to eyewear, LensCrafters provides eye exam services for customers and their families. They also offer a Vision Guide and expert advice to help customers understand more about eye health and eyewear.

LensCrafters is also committed to sustainability, offering a carbon-neutral shipping option through Responsible Shipping. This initiative offsets any emissions created during ground transport through climate protection projects such as reforestation, renewable energy, waste disposal, wind power, and more.

Among the best sellers on LensCrafters are the Ray-Ban RB5154 Clubmaster, Michael Kors MK4058 Caracas, Oakley OX8139 Hstn, Ray-Ban RB4340 Wayfarer Ease, and Burberry BE2340 Bolton. These popular frames come in a variety of colors and styles to suit different tastes and preferences.

In terms of contact lenses, LensCrafters stocks 20 different brands, including its own label and popular brands such as Acuvue, Dailies, and Proclear. They offer single vision, toric, multifocal, and colored lenses to cater to a wide range of customer requirements.

Please note that the availability of products and services may vary, so it's always a good idea to check the LensCrafters website for the most up-to-date information.

Lenscrafters.com offers a variety of payment methods for a safe and seamless shopping experience. They guarantee every transaction is 100% secure. They accept Apple Pay for an easy and secure way to pay online using your Apple ID. They also offer buy now, pay later options. You can choose Affirm, Afterpay or Klarna as your payment method during checkout to split your payment into biweekly installments or monthly payments.

With Affirm, you can split your purchase into 4 convenient payments every 2 weeks. Rates range from 0% – 36% APR. Payment options through Affirm are subject to an eligibility check.

Klarna allows you to split your purchase into 4 interest-free installments, paid every 2 weeks.

With Afterpay, you can split your purchase into 4 convenient installments, or in monthly payments. You can pay in 4 interest-free installments every 2 weeks or you can pay over time with monthly payments over 6 or 12 months.

They also offer a fast checkout with PayPal. If you have vision insurance and FSA/HSA benefits, you can use them to buy prescription eyeglasses, sunglasses, contact lenses and book eye exams. You can either use your FSA or HSA card to pay directly for your purchases online or submit your receipt directly to your FSA or HSA provider for reimbursement after purchase.

LensCrafters offers a Great Value Package which includes designer frames and quality lenses starting at $99. This package also includes Blue IQ™ Clear Lenses, which filter blue-violet light from natural and artificial sources. Customers can select their favorite frame, add their prescription, and choose the lens brand and thickness. Any treatments can be added as per the customer's preference.

In terms of eye exam costs, LensCrafters provides eyeglasses as well as eye exams. The costs can go as high as $79.95, but the price could be lower with frequent discounts. They also accept most major insurance providers, allowing customers to use their insurance to pay for exams. However, they’ll need to verify the customer's eye and vision insurance eligibility beforehand.

The cost of a new pair of glasses from LensCrafters varies, depending on the customer's prescription needs and choice of frames. Discount and store-brand frames are available, as are designer brands, and prices vary accordingly. Frames range in price from about $70 to over $500.

Please note that these prices can vary depending on location, the type of exam, and if the customer has vision insurance. It's always a good idea to check the latest prices and offers on the LensCrafters website or at a local store.

To locate a LensCrafters store near you, the LensCrafters Store Locator can be used. This tool requires the input of a City/State or ZIP code. After entering this information, the locator will provide the details of the nearest LensCrafters store. Another option is to visit the LensCrafters locations page which lists all the LensCrafters stores in the United States. It's also possible to use the store locator on the Lenscrafters Store Locator website by entering your ZIP code. This will provide a list of LensCrafters stores near your location. Remember, the availability of services may vary by location. Please contact the store directly for more specific information. Hope this helps! If you need more assistance, feel free to ask.

The most popular frames at LensCrafters include a diverse range of styles and colors, from timeless full-rim frames to daring rimless designs and contemporary models. Top sellers include acclaimed brands like Ray-Ban, Gucci, Burberry, and Vogue. Some of the specific popular frames are Ray-Ban RB5154 Clubmaster, Michael Kors MK4058 Caracas, Oakley OX8139 Hstn, Burberry BE2340 Bolton, Prada PR 18WV, Ray-Ban RB0316V Mega Clubmaster Optics, Tiffany TF1151, Armani Exchange AX3099U, Prada PR 59ZV, Oakley OX8055 Exchange, Burberry BE2378 Ellis, Michael Kors MK4067U Santa Clara, Prada PR 20ZV, Burberry BE2376 Elizabeth, Armani Exchange AX3077, Versace VE1287, Ray-Ban RB6448 Hexagonal Optics, Ray-Ban RB7066 Optics, Ray-Ban RB6375 Optics, and Oakley OX8156 Holbrook™. Recently, blue light glasses, which help lessen the effects of blue light exposure from digital devices, have also been top-selling prescription eyeglasses. This lens treatment is also popular among those with excellent vision, and demand for non-prescription blue light glasses is growing significantly.

Depending on the prescription, custom finishes, etc., glasses can take anywhere between 3 and 7 days. Special processing is occasionally necessary to suit the numerous product upgrades that are now accessible. Usually, these orders are completed in 7 to 14 business days.

Call one of their friendly customer service representatives at to cancel or modify your order (1-877-7-LENSCRAFTERS or 1-877-753-6727).

Express delivery costs $9.99, Ground shipping is free (3-5 days), and Green shipping is free (up to 7 days).

They accept all major credit cards for online purchase: Visa, Mastercard, Discover, and American Express as their payment methods.